Returns

7-DAY RETURN POLICY

The items must in its original condition, unworn, unwashed and swing tags in place. Sale items are not eligible for a refund.

If you would like to make a return, please fill the form to proceed. When the form has been submitted, we will come back to you in a separate email with further instructions.

Please note the following:

  • We do not stand for the return shipping cost* and it will be deducted from your refund.
  • We're unable to accept returns beyond the 7 days and anything sent to us after the 7 days may be rejected and returned back to you.
  • When you drop off your package at the post office, we highly recommend you to obtain the tracking number and proof of postage for further reference.

* The return shipping cost is 2 USD domestic and 25 USD international.

If you need help with your return, please email us at info@monacstore.com for assistance.